After working for a public home builder for 14 years, I have attended many mediations. Kristina Pfeifer stood out to me because she was fully prepared and managed the other attorneys and mediators extremely well. She had authority to settle for double what we paid, and so while it would have been easy for Kristina to just pay and get out of there (like I have seen many attorneys do), she didn’t do that. As a result, she settled the case for half of the authority she had. For Ms. Pfeifer to show up fully prepared and to negotiate like it mattered, regardless of the economics, made a huge difference.
I hope our paths will cross again in the future.